This page presents the distance agreement provisions between the intermediary service provider, the service provider and the service recipient in a more readable, organised and mobile-friendly interface. The provisions of the agreement shall prevail.
This section summarises the roles and definitions of the parties to the agreement.
The general framework regarding the scope, legal basis and post-reservation process.
This agreement governs the purchase of vehicles and services belonging to suppliers through the website and mobile application, as well as the rights and obligations of the parties concerning reservations made electronically.
The agreement has been prepared and published within the scope of the applicable legislation.
A separate physical agreement may also be prepared by the service provider when the vehicle is collected following the reservation.
This text has been prepared by the intermediary service provider and may constitute an annex to the service provider’s agreement.
This agreement focuses on determining the obligations of the intermediary service provider and the service recipient.
Information regarding representative vehicles, additional services and cancellation or refund procedures.
The vehicle displayed during reservation may be representative; the vehicle to be delivered is determined at the supplier’s office. An equivalent or different vehicle may be delivered.
Additional products and services, including insurance and child seats, are provided by the service provider. The intermediary service provider may not be able to intervene in such content.
During cancellation and refund procedures, deductions may be applied according to the conditions determined by the service provider. Deduction amounts may be displayed during the payment steps.
Presentation of a credit card, verification, the intermediary role and the scope of liability.
The service recipient may update personal and payment information through their own account. The accuracy of this information is the service recipient’s responsibility.
It may not be possible to make changes to a reservation after the reservation has been confirmed.
The service recipient may be required to present a credit card registered in their own name when collecting the vehicle. If the card is not presented, the service provider’s conditions may apply.
The intermediary service provider may offer an intermediary service focused on forwarding the reservation to the service provider. Performance of the service and delivery of the vehicle are carried out by the service provider.
It is stated that the intermediary service provider’s liability is limited to its intermediary role and that the responsible party in disputes may be determined according to the agreements between the relevant parties.
The agreement may contain a provision stating that no right of withdrawal applies under the relevant provisions of the legislation.
Information concerning the authorities to which applications may be submitted and the role of the intermediary service provider.
Complaints and objections may be submitted to the consumer arbitration committee and/or competent courts at the place where the service was received or where the consumer resides, taking the applicable monetary limits into account.
The agreement may contain a provision stating that the intermediary service provider is not the operator or lessor of the vehicle and is not a party to any legal circumstances that may arise.
