Rental Conditions
To use this website and the Araba Kirala Mobile Application (hereinafter referred to as the "SITE"), please read the terms written below. If you make any reservation on the SITE, you represent and warrant that you are at least eighteen (18) years of age and that your use of the SITE for such purposes does not violate any law. Before making these reservations, you must say "I accept the Terms of Use.", and in cases where you do not make a reservation, please stop using the SITE if you do not accept it by reading this Rent a Car Website Terms of Use (hereinafter referred to as the "Terms of Use") on this page. Your continued use of the SITE will constitute your acceptance of these terms.
1- ENTRANCE
1.1. The owner of the SITE is "0710924586 Barbaros Hayrettin Paşa Mah. 1995. No:1-3 Akros İstanbul İç Kapı No:6 Esenyurt - İSTANBUL" and its affiliated companies (hereinafter referred to as "Car Rental") and all car rental comparison and travel services offered on the SITE are provided by Car Rental or 3rd parties. The owner of the SITE reserves the right to change the information, forms, content, SITE, and terms of use of the SITE on this SITE at any time.
1.2. Those who benefit from the services offered on this SITE by paying a certain fee or free of charge, or every natural and legal person who accesses the SITE in any way, is deemed to have accepted the following terms of use. Car Rental may change these Terms of Use at any time. These changes will be published periodically on the SITE and will be effective on the date they are published. Every natural and legal person who benefits from the services of the SITE and accesses the SITE is deemed to have accepted any changes made by Rent a Car to these Terms of Use in advance.
1.3. These Terms of Use are also an integral part of any agreement made and/or to be made with the USERS and business partners who will benefit from the Rent a Car services.
1.4. The owner of the SITE may charge separately for the content and services it offers; It reserves the right to generate income through items such as commissions, advertisements and sponsorships on the SITE.
2- DEFINITIONS
2.1. SITE: The website and Car Rental Mobile Application, which can be accessed online (on-line) where various services and content are offered within the framework determined by Rent a Car;
2.2. USER(S): ANY NATURAL AND LEGAL PERSON(S) WHO ACCESSES THE SITE ONLINE;
2.3. LINK(S): Link(s) that enable access to another website, files, content from the SITE or to the SITE, files and content from another website;
2.4. CONTENT(S): ANY INFORMATION, FILE, PICTURE, FIGURE, PRICE, ETC. VISUAL, LITERARY AND AUDITORY IMAGES PUBLISHED OR ACCESSIBLE FROM THE SITE AND/OR ANY WEBSITE
2.5. MEMBER(s): Real persons who register on the SITE by providing their information and gain the title of membership
2.6. COUPON CODE: A new generation digital code system offered by Rent a Car, which Users can use for some purchases on Rent a Car
2.7. SUPPLIER: Real or Legal Car Rental Companies that display their locations, vehicles, additional products and other services online via API on the SITE within the scope of Car Rental Agreement.
3- GENERAL PROVISIONS
3.1. Car Rental constantly checks the accuracy and up-to-dateness of the information available on the SITE and provided by it. However, despite all the careful work, the information on the SITE may not be up-to-date and up-to-date. No explicit or implicit guarantee or commitment is made about the up-to-dateness, accuracy, conditions, quality, performance, marketability, suitability for a particular purpose, and the effect and completeness of the information on the SITE, including but not limited to, other information, services or products related to or independent of them. In addition, Car Rental is completely free to determine which of the services and CONTENTS it provides access to within the SITE will be subject to a fee.
3.2. Those who benefit from the services offered by Rent a Car and those who use the SITE can only make transactions through the SITE for legal and personal/corporate purposes. Legal and criminal liability for every transaction and action taken by the USERS within the SITE belongs to them. Each USER undertakes not to engage in any work or action that would constitute an infringement of the rights of Rent a Car and/or any other third party; will not disclose written, visual and audio information, and that he has given his consent to Car Rental for any use, processing, storage, disclosure and disclosure and sharing of all kinds of personal written, visual and audio information disclosed to Car Rental and Car Rental to third parties during the disclosure to Car Rental and Car Rental's partner car rental service providers and other service providers, and that Car Rental may be exposed to any possible loss due to sharing this information. accepts, declares and undertakes that the user is responsible for any damages. The USER accepts and undertakes that he/she will not reproduce, copy, distribute, process the pictures, texts, visual and audio images, video clips, files, databases, catalogs and lists on the SITE, and that he/she will not compete directly and/or indirectly with Rent a Car either by these actions or by other means.
3.3. Car Rental, its cooperating institutions, Car Rental employees and managers, and Car Rental authorized dealers are not directly responsible for the services provided and content published by third parties on the SITE. The commitment to the accuracy and legality of the information, content, visual and audio images provided and published by any third party is entirely the responsibility of the third parties performing these actions. Car Rental does not undertake or guarantee the safety, accuracy and legality of the services and CONTENTS provided by third parties. Unless Car Rental expressly declares that the service subject to comparison is provided by the USER, the services provided by RENT A Car are only comparison; accepts and undertakes that an intermediary service is provided between the service providers and the user, and that the party to the disputes that may arise is not Car Rental.
3.4. USERS accept and undertake that the information and CONTENTS provided by them within the SITE of Car Rental are accurate and lawful. Rent a Car is responsible for investigating the accuracy of the information and CONTENTS transmitted by the USERS to Rent a Car or uploaded, modified and provided by them through the SITE; It is not obliged and responsible to undertake and guarantee that this information and content is safe, accurate and lawful.
3.5. USERS accept and undertake that they will not engage in activities that will lead to unfair competition within the SITE in accordance with the provisions of the Turkish Commercial Code, and that they will not commit acts that will undermine the personal and commercial reputation of Car Rental and third parties, and that they will not infringe and attack their personal rights.
3.6. Rent a Car reserves the right to change the services and CONTENTS offered on the SITE at any time. Car Rental can exercise this right without any notice or prior notice. USERS must check that all kinds of content, information, materials and data they share on this SITE are accurate and complete. The SITE is not responsible for any damages of the USERS, including but not limited to damages arising from inaccurate or incomplete information. If the SITE determines that these contents, information, materials and data are inaccurate or incomplete, it may request changes and/or corrections in them. The User must fulfill such requests immediately. Changes and/or corrections requested by Car Rental can be made directly by Car Rental if deemed necessary. Damages, legal and criminal responsibilities arising or that may arise due to the failure of the USERS to fulfill the change and/or correction requests requested by Car Rental on time belong entirely to the USERS.
3.7. Through the SITE, Car Rental may LINK other websites and/or CONTENTS and/or files owned and operated by other third parties that are not under the control of Car Rental. These LINKS are provided for convenience of reference only and do not constitute a representation or warranty of any kind in support of the relevant website or the person operating it, or in relation to the website or the information contained therein. Rent a Car has no responsibility for the websites, files and CONTENTS accessed through the LINKS on the SITE, and the services or products offered from the websites accessed through these LINKS or their CONTENTS.
3.8. Rent a Car processes the information transmitted to it by the USERS through the SITE within the framework of the Personal Data Protection Law No. 6698. Detailed information about the processed personal data can be found in the "Clarification Text on the Protection of Personal Data".
3.9. Article 20 of the Distance Contracts Regulation, which entered into force within the framework of the Law No. 6502 on the Protection of the Consumer. According to the article, Car Rental is a company that mediates the establishment of a distance contract on behalf of the seller or provider by using or allowing the use of remote communication tools within the framework of the system it has created. According to the Distance Contracts Regulation, sellers and providers are directly responsible to the consumer for providing insurance, transportation and accommodation services and providing the necessary information. Rent a Car is only obliged to keep the transactions for 3 years and to provide this information to the relevant institutions, organizations and consumers if requested.
4- COUPON CODE TERMS OF USE
4.1. Usage: The Rent a Car Coupon Code ("Coupon") is only available on www. It can be used from Rent a Car and the Rent a Car Mobile Application. These Terms of Use are between Car Rental Technology Inc. ("Car Rental"), the creator of the Coupon and the owner of all kinds of intellectual and industrial property rights and other rights; It is valid between the persons using this code ("gift card users"), determines the terms and conditions of using the card and regulates the relations between the parties. The usage of the coupon on any website of Car Rental may be changed or canceled without notice at the discretion of Car Rental. Coupons cannot be used to be sold to others. Vouchers cannot be sold to others, transferred for value or converted into cash.
4.2. Rent a Car shall not be liable for any loss or damage arising from any event that could not be reasonably controlled or prevented, nor shall it be held liable for any failure to perform any of its obligations under these terms and conditions in relation to the Coupon. These events include natural disasters, acts or omissions of states or institutions, epidemics, pandemic measures, strikes or other industrial events, fire, flooding, storm, riot, power outage or malfunctions, or war or other acts and omissions of third parties and all events/phenomena in the nature of force majeure.
4.3. Help and Customer Services: In case of need for any information regarding the use or cancellation of the Coupon or any other issues related to the Coupon, it is possible to access the necessary information from the Rent a Car Call Center at 0850 888 66 55.
5- SPECIAL CONDITIONS FOR CAR RENTAL SERVICES
5.1. Rent a Car publishes the car rental information obtained through its contracted service and product suppliers. The accuracy and up-to-dateness of the information regarding car rental information, reservation status, rental and additional service fees, etc. provided by this service are provided by the service and product providers, and Rent a Car does not guarantee the accuracy and up-to-dateness of this information. Car rental reservations, payments/charges and other transactions made through Car Rental are concluded between the service and product providers and the user, and after the car rental selection procedures are carried out by Car Rental, the car rental reservation and fee collection are made by the service and product suppliers.
5.2. The rules, policies, concepts, service standards, cancellation / refund / change policies, no show rules, advantages provided to members, vehicle delivery and financial policies, and the way other additional services are charged may differ from those stated. Vehicle classes (Economy, Premium, Luxury, etc.) may differ according to their features, vehicle KM, vehicle age, vehicle insurance coverage, rental point. Vehicles shown by service and product suppliers may not be available at the time of vehicle delivery, in which case the rules of the Service and product suppliers apply.
5.3. Rent a Car is only an intermediary service provider and does not accept any responsibility for any disputes that may arise between the service and product providers and the user, in cases where the services they offer are disrupted or absent, or for the transactions that will occur after the reservation is made from Car Rental, and the User knows that he cannot hold Car Rental responsible and acts accordingly. The car rental agreement is established between the Users and the car rental companies. The fact that Car Rental provides customer service regarding the cancellation / refund / change requests of the users is intended to conclude the requests in accordance with the policies and rules of the relevant car rental companies and does not mean that the users have the authority to fulfill their arbitrary cancellation / refund / exchange and similar non-contractual requests.
5.4. Users are expected to comply with the laws and visa rules of the car rental country, as well as the general rules of service and product providers, car rental start and end dates and times, reservation policies, rental agreements, privacy policies and cancellation/return/exchange policies and additional charging conditions.
5.5. The User accepts that the cost of extra products and services, accessories such as navigation device, baby seat, satellite radio, etc., fuel expenses, highway / bridge / tunnel tolls, personal expenses and all non-defined non-service goods and services to be purchased outside the scope of the car rental service will be paid by him/her.
5.6. In the event that the relevant bank or financial institution does not pay the service fee to Car Rental due to the allegation that the credit card used by the user to pay the car rental fee is used unfairly and unlawfully by unauthorized persons after the performance of the said service, the user will be responsible for the objected service fee and any damages, together with the legal interest to be accrued from the date of reservation.
5.7. The accuracy of the identity and contact information shared by the user at the purchase stage is the responsibility of the user. Since the contact information will be used for notifications, the responsibility arising from not notifying the changes belongs to the user.
5.8. Car rental license and age rules determined by the Product and Service providers are based on their status on the date of purchase. If their age is different from the one recorded in the reservation during the car rental process, the process is carried out according to the rules of the product and service providers.
5.9. For rentals to be made from the airport, if no documents related to the flight such as flight boarding pass, flight ticket, etc. can be submitted, and if the financial conditions and documents determined by the service and product providers cannot be met, the process will be carried out in accordance with the rules of the service and product providers.
5.10. The User accepts, declares and undertakes that he/she knows that the reservation he/she has made while making a reservation on the SITE is only a reservation intermediary transaction between the User and the Suppliers within the scope of the "Car Rental Service" and that the car rental service is not provided by CAR KIRARALA TEKNOLOJİ A.Ş. Rent a Car is to ensure that the User receives car rental service by transmitting the User information to the supplier during and after the reservation phase. The User is obliged to fulfill all the procedures of the supplier while receiving the vehicle from the supplier within the scope of the "Car Rental Service" and accepts, declares and undertakes that he/she knows that the reservation will be canceled intermittently if he/she does not fulfill them.
5.11. In the event that the vehicle is not delivered by the Supplier in response to the car rental reservation made by the User through Rent a Car, Findeks insufficiency, lack of scoring, low financial analysis, negative intelligence and failure to provide service to the User, including but not limited to the following, the User agrees that he/she will not make any claims from Rent a Car under any name and will not claim material or moral (monetary) compensation under any name. By accepting these conditions, he has declared and undertaken in advance that he will not be a party to the Car Rental Transaction under any terms and conditions, and has released Car Rental by accepting the terms of use in this regard.
6- INTELLECTUAL PROPERTY RIGHTS
6.1. The information accessed within this SITE or provided by the USERS in accordance with the law and all elements of this SITE (including, but not limited to, the source code, purpose program, infrastructure, ideas, algorithms, or any software, documents or data, designs, text, images, html code and other codes contained in connection therewith) (collectively referred to as "Copyrighted Works of Rent a Vehicle") are the property of Rent a Car and/or Rent a Car under license from a third party. USERS do not have the right to resell, process, share, distribute, display, or allow anyone else to access or use the Rent a Car services, Rent a Car information, and Rent a Car's Copyrighted Works. Except as expressly permitted by Car Kirala in these Terms of Use, USERS may not reproduce, process, distribute, or create or prepare derivative works of Car Kirala's Copyrighted Works.
6.2. In cases not explicitly authorized by Car Rental within these Terms of Use, Car Rental; Rent a Car reserves all rights to the Rent a Car services, Rent a Car information, Rent a Car Copyrighted Works, Rent a Car trademarks, Rent a Car commercial dress or any other assets and information provided through this SITE. By agreeing to these Terms of Use, you agree not to reverse engineer, decompile, disassemble or otherwise disassemble any of the Copyrighted Works of Rent a Car; not to remove proprietary notices and labels from Car Rental's Copyrighted Works, not to modify or translate derivative works based on them, not to create such works; You agree not to copy, distribute, pledge, assign or transfer the Rent a Car Copyrighted Works or to establish any rights in them to any person. If you are using Rent a Car's Copyrighted Works in any country in the European Community; prohibitions on modifying, translating, reverse engineering, decompiling, disassembling, or creating derivative works in connection with the Services or Software do not affect your rights under legislation implementing the A.T. Council Directive on the Legal Protection of Computer Programs. Except as permitted in these Terms of Use, the use of any part of Car Rental's copyrighted works is prohibited and infringement of third parties' intellectual property rights may involve your civil and criminal liability, including compensation for possible financial damages incurred due to copyright infringement.
7- PROTECTION OF PERSONAL DATA
Rent a Car processes the personal data obtained through the website and other means within the scope of the Personal Data Protection Law No. 6698 and its sub-legislation. Rent a Car ensures the security of the data transferred to it. Detailed information about the data processed according to the processes of the services used on the website can be accessed with the "Clarification Text on the Protection of Personal Data". However, the user is responsible for data breaches that may occur as a result of sharing confidential information that needs to be protected by the user, especially password and account security, with third parties. Rent a Car is not responsible for violations committed by the user.
8- FORCE MAJEURE
In all cases legally considered force majeure, Car Rental is not liable for late or non-performance of any of these Terms of Use and the "Privacy Policy". Such and similar situations will not be deemed as delay or non-performance or default on the part of Car Kirala, nor will Car Rental be liable for any compensation for these situations. The term "force majeure" shall be construed as events beyond the reasonable control of the party concerned and which Rent a Car failed to prevent despite due diligence. In addition, situations such as but not limited to natural disasters, epidemics, pandemic measures, riots, wars, strikes, communication problems, infrastructure and internet failures, power outages and bad weather conditions, attacks on the SITE and the system despite the necessary information security measures taken by Car Rental are included in force majeure events.
9- APPLICABLE LAW AND JURISDICTION
In the event that there is a foreign element in the implementation and interpretation of these Terms of Use and in the management of legal relations arising under these Terms of Use, Turkish Law shall be applied, except for the rules of Turkish conflict of laws. Bakırköy Courts and Enforcement Offices are authorized in case of any dispute arising or to arise due to these Terms of Use.
10- ENFORCEMENT AND ACCEPTANCE
These Terms of Use come into force on the date they are announced by Car Rental on the SITE. USERS accept the provisions of these Terms of Use by using the SITE. Rent a Car may make changes to the provisions of these Terms of Use at any time, and the changes will enter into force on the date they are published on the SITE, specifying the version number and date of change.
Last Updated on : 20/09/2025
Version : v1.2
